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Privacy Policy

A legal disclaimer

At Beyond the Boundary, your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal information when you interact with our website, book a service, or communicate with us.

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1. Who We Are

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Beyond the Boundary is a coaching service offering 1:1 support, guidance, and insights to individuals navigating anxiety, self-discovery, and personal growth. We are committed to handling your data in a lawful, transparent, and respectful way.

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2. What Information We Collect

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We may collect the following personal data when you interact with us:

 

  • Full name

  • Email address

  • Contact number (if provided)

  • Birthday for Human Design Insights

  • Booking and appointment history

  • Payment details (processed securely via third-party providers)

  • Notes you share in forms or sessions (when applicable)

  • IP address and site usage data (via cookies)

 

3. How We Use Your Information

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Your information is used to:

 

  • Process and manage bookings

  • Provide coaching services and session follow-ups

  • Communicate with you (e.g., confirmations, reminders, updates)

  • Respond to enquiries or feedback

  • Improve our services and user experience

  • Comply with legal obligations

 

 

We do not sell or share your data for marketing purposes with third parties.

 

 

4. How Your Data Is Stored

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Your personal data is stored securely using password-protected systems and reputable third-party platforms (e.g., payment and booking systems). Only authorized personnel have access to this data.

 

Any session notes or sensitive information shared in confidence are kept securely and confidentially, and will never be shared unless required by law (e.g., safeguarding or legal risk).

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5. Third-Party Services

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We use trusted third-party providers (such as booking systems, payment processors, and email services) who may process data on our behalf. These services are selected for their compliance with data protection regulations.

 

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6. Your Rights

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You have the right to:

 

  • Access the data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data (in line with legal and contractual obligations)

  • Withdraw consent for communication or marketing

  • Lodge a complaint with the relevant data protection authority

 

 

To make a request, email: safespace@beyondtheboundaryltd.co.uk

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7. Cookies

 

 

Our website may use cookies to improve performance and user experience. You can adjust your browser settings to control or disable cookies at any time.

 

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8. Updates to This Policy

 

 

We may update this privacy policy occasionally. Any significant changes will be posted on our website with the date of revision.

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9. Contact Us

 

 

If you have any questions about this policy or your personal data, please get in touch at safespace@beyondtheboundaryltd.co.uk

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