Terms & Conditions

A legal disclaimer

1. Service Scope

I understand that the services provided are coaching and guidance, not medical, therapeutic, or clinical advice.
I acknowledge that the coach is not a licensed medical or mental health professional and cannot provide diagnosis, treatment, or medical support.
Coaching is not a substitute for therapy, counselling, or medical care. If I am experiencing a mental health crisis or require medical attention, I will seek support from a qualified healthcare provider.

2. Confidentiality

All sessions are private and confidential. Any personal information shared will be held respectfully and not disclosed without consent, except in cases where there is a legal obligation or immediate risk of harm.

3. Client Responsibility

I understand that I am responsible for my own decisions, actions, and results during and after coaching sessions.
Coaching is a collaborative process, and progress may depend on my willingness to participate honestly and openly.

4. Payment & Booking

Payment is due at the time of booking unless agreed otherwise.
I understand that session availability is limited, and bookings are confirmed only once payment has been received.

5. Cancellations & No-Shows

I may cancel or reschedule my session up to 24 hours before the scheduled time at no cost.
Cancellations made less than 24 hours in advance will incur a 50% cancellation fee.
Missed appointments and no-shows are non-refundable.

6. Session Conduct

I agree to attend sessions in a respectful and timely manner.
The coach reserves the right to end the session early or refuse future bookings in the event of inappropriate behaviour or breach of terms.

7. Consent

By proceeding with booking, I confirm that I: